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Publications

• 2007
• Peura-Kapanen, L.; Nenonen, S.; Järvinen, R.; Kivistö-Rahnasto, J. 2007:
  Consumers’ everyday risks and safety – Risk-related views, promotion of safety and attitudes towards electronic transactions in safety context (in Finnish). Helsinki. National Consumer Research Centre, Publications 8/2007.
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• Ahonen, Aki; Salonen, Jarno; Kivistö-Rahnasto, Jouni; Järvinen, Raija; Silius, Kirsi. 2007:
  eInsurance - Novel Services in the Electronic Environment. Innovation in Services Conference Berkeley, CA, April 26 - 28, 2007. UC Berkeley Tekes.
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• Tervakari, A-M.; Silius, K.; Huhtamäki, J.; Kaikuvuo, I.; Isännäinen, V. 2007:
  Vakuutuspalveluiden verkkosivustojen käyttökelpoisuuden arvioiminen (Evaluating the Usability of Insurance Service Web Sites). Tampere University of Technology, Hypermedia Laboratory.
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• 2006
• Salonen, J.; Ahonen, A.; Koskinen, H. 2006:
  Exploring the Possibilities for Mobile Insurance Services. In Seppä, M., Hannula, M., Järvelin, A-M., Kujala, J., Ruohonen, M. & Tiainen, T. (eds.) Frontiers of e-Business Research 2006. Tampere. Tampere University of Technology and University of Tampere.
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• Järvinen, R.; Peura-Kapanen, L. 2006:
  Gaining Consumers' Acceptance of Electronic Safety and Risk Manager. In Seppä, M., Hannula, M., Järvelin, A-M., Kujala, J., Ruohonen, M. & Tiainen, T. (eds.) Frontiers of e-Business Research 2006. Tampere. Tampere University of Technology and University of Tampere.
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• Ahonen, A.; Järvinen, R; Ruohonen, M. 2006:
  Exploring The Charateristics of Electronic Insurance Service Concept – Consumers’ Perspective. ISSSM'06 - International Conference on Service Systems and Service Management, Troyes, France, October 25-27, 2006.
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• Salonen, J.; Ruutikainen, P.; Ahonen, A. 2006:
  A New Approach to Electronic Services Using Game-Based Design. EDOCW, p.68, 10th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW'06), 2006.
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• Nykänen, O.; Everi, A. 2006:
  Lokitietoanalyysin ja palvelun semanttisen mallintamisen käytön periaatteet vakuutusaiheisessa verkkopalvelussa (Principles of Using Log Analysis and Semantic Modelling in an Insurance-Related Web Service). Tampere University of Technology, Hypermedia Laboratory.
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• Peura-Kapanen, L.; Järvinen, R. 2006:
  Kuluttajien käsityksiä riskeistä, niiden hallinnasta ja sähköisestä vakuuttamisesta (Consumer perceptions of risk, risk management and electronic insurance). Helsinki. National Consumer Research Centre, Publications 7/2006.
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• Nenonen, S. 2006:
  Vakuutuspalveluiden riskienhallinta kuluttajien näkökulmasta (Consumers' perspective to the risk management of insurance services). Helsinki. National Consumer Research Centre, Work description 96/2006.
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• Nenonen, S. 2006:
  Consumers' Perceived Risks in e-Shopping. Fourth International Conference on Occupational Risk Prevention, Seville, May 10-12, 2006. ORP. Seville (2006).
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• Kivistö-Rahnasto, J.; Ahonen, A.; Salonen, J. 2006:
  New Service Concepts for Selecting and Evaluating Insurance Cover within the Electronic Environment. Fourth International Conference on Occupational Risk Prevention, Seville, May 10-12, 2006. ORP. Seville (2006).
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• Everi, A. 2006:
  Lokitietoanalyysi verkkopalvelun mallintamisen ja analysoinnin välineenä (Log analysis as a tool for modeling and analysis of web service). Tampere. Tampere University of Technology, Hypermedia Laboratory. Master of Science Thesis, 76+6 p.
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• Ahonen, A.; Järvinen R. 2006:
  Electronic Insurance Service Concept for Consumers – Managers’ Future Visions. In Seppä, M., Hannula, M., Järvelin, A-M., Kujala, J., Ruohonen, M. & Tiainen, T. (eds.) Frontiers of e-Business Research 2005. Tampere. Tampere University of Technology and University of Tampere.
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• 2005
• Ahonen, A.; Salonen, J. 2005:
  eInsurance. Kohti asiakaslähtöisempää sähköistä vakuutuspalvelua (eInsurance. Towards A More Customer-oriented Electronic Insurance Service). Tampere. VTT Industrial Systems. 58+2 p.
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• Järvinen R.; Lehtinen U. 2005:
  Services, e-Services and e-Service Innovations - combination of theoretical and practical knowledge. In Hannula, M., Järvelin, A-M. & Seppä, M. (eds.) Frontiers of e-Business Research 2004. Tampere. Tampere University of Technology and University of Tampere. Open the publication in a new window
• Ahonen, A. 2005:
  Customer Perceived Quality in Electronic Insurance Services in B2B Context. In Hannula, M., Järvelin, A-M. & Seppä, M. (eds.) Frontiers of e-Business Research 2004. Tampere. Tampere University of Technology and University of Tampere.
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• 2004
• Ahonen, A.; Järvinen R. 2004:
  Current State of Electronic Insurance Services. In Hannula, M., Järvelin, A-M. & Seppä, M. (eds.) Frontiers of e-Business Research 2003. Tampere. Tampere University of Technology and University of Tampere.
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• 2003
• Ahonen, A.; Järvinen R. 2003:
  Gaining Strategic Advantage through eBusiness for Insurance Companies. In Hannula, M., Järvelin, A-M. & Seppä, M. (eds.) Frontiers of e-Business Research 2002. Tampere. Tampere University of Technology and University of Tampere. pp.9-22.
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